Gaming is entertainment — but only when enjoyed within limits. 24bdb firmly believes that responsible gaming is a personal responsibility, and we are here to support you every step of the way.
We do more than entertain — your mental and financial well-being matter just as much to us.
Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and any increase requires a 72-hour waiting period.
Need a break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this time, no gameplay or deposits will be allowed.
Permanently close your account for 6 months to 5 years. No promotional messages will be sent during this period.
Decide in advance how long you want to play each day. Once the set time is up, your session will end automatically.
Your account will be automatically locked if your losses exceed a set amount. This is one of the most effective ways to protect yourself from financial harm.
Our Bangla-speaking support team is available 24/7, every day of the week.
Last Updated: June 2026
Want to talk about addiction? Get in touch with us:
Email us with the subject line: "Responsible Gaming Support".
Responsible Gaming means using gaming purely as a form of entertainment, while always being mindful of your financial situation and mental well-being. At 24bdb, we believe gaming is truly enjoyable only when played with awareness.
Online gaming is hugely popular in Bangladesh today. Millions of people enjoy Live Casino, slots, or Sports Betting every day. For a small number of them, however, this entertainment can sometimes turn into addiction. 24bdb is aware of that risk and is committed to keeping every member safe.
24bdb Policy: Gaming is always meant to be entertainment. We do not support any form of gaming that causes harm. Only members aged 18 or above may open an account on our platform.
Responsible gaming isn't just about playing less — it's about playing with the right mindset. Take a break when you're angry, feeling low, or under stress. If you're playing not for fun but to chase back money you've lost, that's a warning sign. This page will help you recognise those signs and find the right support.
We don't always notice when entertainment starts to become an addiction. If you recognise any of the signs below, it may be time to take action:
Financial Signs
Psychological Signs
Please note: If even one of the signs above applies to you, use 24bdb's protection tools right away or contact our support team.
Answer the following questions honestly. If you answer "Yes" to more than three, you should seek responsible gaming support.
Have you spent more on gaming than the budget you set for yourself?
Have you ever chased your losses by placing bigger bets after losing?
Have people close to you expressed concern about your gaming?
Have you repeatedly tried to stop gaming but failed?
Have you ever borrowed money or sold assets to fund your gaming?
Is gaming affecting your sleep, work, or family relationships?
Result: If you have 3 or more "Yes" answers, please email our support team. We'll help you — free of charge and in complete confidence.
24bdb gives every member the tools to manage their own gaming. Our protection tools are completely free and can be activated anytime from your account settings.
| Tool Name | Effect | Active Period | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Active |
| Loss Limit | Loss Limit | Immediate | Active |
| Session Time Limit | Daily Play Time | Immediate | Active |
| Cooling-Off | 24-hour — 6-week break | Immediate | Optional |
| Self-Exclusion | 6 Months — 5 Years Closure | Immediate | Optional |
Any Limit Decrease Takes effect immediately. Limit Increase a 72-hour waiting period applies — this protects you from overspending in an emotional moment.
Setting your Responsible Gaming limits on 24bdb is simple. Just follow the steps below:
Sign in to your 24bdb account with your username and password.
Click your name in the top right corner and select "Account Settings".
Look for the "Responsible Gaming" tab in the Settings menu.
Select a deposit, loss, or time limit and enter the amount or duration.
Click the "Save" button. The limit will take effect immediately.
Once a limit is set, a confirmation message will be sent to your registered email address.
If you feel you need a longer break, 24bdb's self-exclusion feature is here for you. Once activated, you will be completely unable to play or make deposits for the duration of the chosen period.
Important: If you attempt to open a new account while self-exclusion is active and 24bdb is able to identify it, that account will also be closed and any deposited funds will be returned.
24bdb strictly prohibits anyone under 18 from gaming. Age is verified at registration, and identity documents may be requested at any time.
Keep your device password or PIN locked. Avoid saving passwords in your browser if children in your household use the device.
Use Net Nanny, Qustodio, or your router's filtering features to block gaming sites.
24bdb may request national ID or passport verification on any account deemed suspicious, at any time.
If you suspect a minor is gaming, notify our support team immediately.
Problem gambling is a social issue — not something to hide. At 24bdb, we stand by every member. If you or someone close to you is struggling with a gambling problem, please reach out to us.
Email Support
Send with the subject line: "Responsible Gaming"
Response Time
Responses are typically provided within 24 hours.
For urgent matters, contact us via live chat.
Our support team will assist you with complete confidentiality. No judgment, no pressure — just support.
We are always committed to the safety of every member at 24bdb. Use our Responsible Gaming tools and keep entertainment just that — entertainment.